The Gateway is your one-stop shop for all your student enquiries:
No matter what your question is, they’ll be able to help resolve your issue or at least advise on what you need to do next. They can help with lots of different topics such as:
• visas and international student enquiries
• health and wellbeing
• financial advice, bursaries, and payments
• disability support
• careers and CV advice
• and more.
The Gateway can also help you request a copy of your transcripts and can provide you with a variety of letters and forms, such as those needed for setting up a bank account and council tax.
For a computer or non-library IT issue:
Log this with the University's IT Support Team sj.sunderland.ac.uk/gateway/your-support-services/it-portal
For something related to the library:
We can help you navigate your library account, advise how to use our facilities, help you access our resources both in print and online, coach you on a range of study skills topics, and more.