If you have received a notification about fines but they are not showing on your account to pay, this could be because they are 'potential fines'.
'Potential fines' are the fines that are being built up by an overdue book that is still on loan to you. Once the book is returned or renewed, the potential fine will be added to your account as an outstanding charge.
You cannot pay potential fines; you can only pay fines and charges once they are added to your account. Library staff can provide full breakdowns of potential fines and late charges.