Answer

Over the summer we took part in an initiative that helped us buy lots of ebooks that students needed. As part of this initiative, we temporarily added a number of ebooks to our collections and if one of these titles was accessed a number of times by students it was automatically purchased and added to our permanent collection.

Usually, when this initiative is over we remove the records for books that were not purchased. We’re waiting for the third party company who maintain our system to remove these records, but in the meantime, they are still showing up in results ad when you try and access them you get an error message.

We appreciate that this is annoying - here's how to spot and avoid these titles:

• When you are looking at your ebook results you can hover over the title of an ebook and see the URL. If you see ‘dda-15’ in the URL it means you have found one of these temporary books.

Can I still access ebooks?

Yes! We have thousands of ebooks in our permanent collection and all of them are available. When you’re looking at your results, choose to view ones that don’t have the ‘dda-15’ in the URL. Below is an example of an ebook that is available – note that the URL does not include ‘dda-15’: