The way you log in to Library resources has changed. You will continue to have access to content included in the Library's subscription, but some providers may not recognise some personal settings or saved content.
Will I still be able to access Lexis+ UK and Westlaw UK?
Yes. Your access to Lexis+ UK and Westlaw UK is provided through the Library's subscription when you sign in using your University of Sunderland credentials.
Will I lose my personalised content, such as saved searches or alerts?
Yes, your existing folders, history, and alerts will not transfer.
What should I do to save my personalised content?
We are awaiting further guidance on whether new accounts can be merged with previous ones to recover previous data. We do not know if this is possible yet.
We recommend backing up your saved content now using the steps below.
We are temporarily offering the option to log in via both the 'New Library Authentication Service' and the 'Old Library Authentication Service'.
You should be able to access your saved content by choosing the 'Old Library Authentication Service' option and using your University user ID and password.
If you are not seeing the above options, your browser cookies will have stored the last login method you used. You will need to sign out completely, clear your browser cache and cookies, then close and reopen your browser. Start again from Databases A-Z where possible, rather than from a saved bookmark or link. You can also use an incognito or private browser window to access the databases using the old authentication service, if you would prefer not to clear cache and cookies.
1. If you set up personal accounts, sign in now and check which email or username you use.
2. If you have forgotten your password, reset it to access your saved content.
3. Make a note or screenshot of anything you wish to keep or reproduce. These may include email alerts, alert preferences, saved items, or saved searches. We recommend exporting your research folders to your device, copying any complex search queries into a Word document, and writing down your active alerts.
What should I do next?
1. Log out of BMJ Journals and clear your browser cookies and cache.
2. Access Lexis+ UK or Westlaw UK through Databases A-Z. Log in using the 'New Library Authentication Service'. Your username will be userID@student.sunderland.ac.uk (for students) or userID@sunderland.ac.uk (for staff).
3. If you have a personal account, sign in and create your saved content from your backup notes and records.
We hope the instructions above are helpful, but please note that we cannot guarantee they will work in every case. They have been prepared to the best of our knowledge, using the information available to us. You should back up, save, or export any personal content wherever possible, in case it needs to be recreated.