The way you log in to Library resources has changed. You will continue to have access to content included in the Library's subscription, but some providers may not recognise some personal settings or saved content.
Will I still be able to access ScienceDirect?
Yes. Your access to ScienceDirect is provided through the Library's subscription when you sign in using your University of Sunderland credentials.
Will I keep my personalised content, such as saved searches or alerts?
You should be able to keep your saved articles, searches, alerts, reading lists, and preferences, as long as you sign in with the same personal Elsevier account you used before. This account is linked to your existing user ID, which is how ScienceDirect recognises your personal saved content.
Important
If you have already set up a personal Elsevier account, please do not create a new account. If you do, ScienceDirect will not recognise your existing account, and your saved articles, searches, alerts, reading lists, preferences, and other personal content will not appear.
To keep your saved content connected, sign in with your existing personal Elsevier account by following these steps:
1. Clear your browser cache and cookies.
2. Access ScienceDirect through Databases A-Z. Log in using the 'New Library Authentication Service'. Your username will be userID@student.sunderland.ac.uk (for students) or userID@sunderland.ac.uk (for staff).
3. Click on My Account.
This is your personal account, where you can find anything you have previously saved. At this point, you should sign in using the same email address you used before for your personal account.
If you have forgotten your password, please use the password reset option to set a new one or create a one-time link to access your account.
Only register for a new personal Elsevier account if you have never registered for one before.
Why am I stuck in a login loop or seeing an error?
Old browser data is usually the cause. Sign out completely, clear your browser cache and cookies, then close and reopen your browser. Start again from Databases A-Z, rather than from a saved bookmark or link.
We hope the instructions above are helpful, but please note that we cannot guarantee they will work in every case. They have been prepared to the best of our knowledge, using the information available to us. You should back up, save, or export any personal content wherever possible, in case it needs to be recreated.