The way you log in to Library resources has changed. You will continue to have access to content included in the Library's subscription, but some providers may not recognise some personal settings or saved content.
Will I still be able to access VLeBooks?
Yes. Your access to VLeBooks is provided through the Library's subscription when you sign in using your University of Sunderland credentials.
Will I lose my personalised content, such as saved searches or alerts?
• If you have not downloaded ebooks or made notes before, then no action is required.
• If you have used these collections and used the platform to make notes, highlights, or save ebooks, then you will need to back up this information, as it will not be automatically transferred.
How can I check the notes and highlights I've made?
We are temporarily offering the option to log in via both the 'New Library Authentication Service' and the 'Old Library Authentication Service'.
You should be able to access your saved content by choosing the 'Old Library Authentication Service' option and using your University user ID and password.
If you are not seeing the above options, your browser cookies will have stored the last login method you used. You will need to sign out completely, clear your browser cache and cookies, then close and reopen your browser. You can also use an incognito or private browser window to access the databases using the old authentication service, if you would prefer not to clear cache and cookies.
1. Find an ebook you have used in Library Search, for example:
2. When prompted, sign in using the 'Old Library Authentication Service'.
3. Once on the VLeBooks platform, access the bookshelf. Save or screenshot the details if you need to retain this information.
4. If you have notes or highlights saved on any ebook, they will be displayed here. Choose Read Online for any ebook you wish to check.
5. Click on the pen and paper icon on the left to display all the annotations and highlights for that ebook. There are options to export or share, or you can screenshot the information if you prefer.
Any ebook with your notes or highlights saved can be accessed, and the information can be exported or recorded.
If you have started to use the VLeBooks app and have notes or highlights saved here, check that these are available via the 'New Library Authentication Service' option. If you cannot locate these, they may be linked to the old authentication, and the data will not transfer across.
What should I do next?
Once you have retrieved any notes or highlights, we recommend you use the 'New Library Authentication Service' moving forward when signing in.
1. Log out of VLeBooks and clear your browser cookies and cache.
2. Access an ebook and log in using the 'New Library Authentication Service'. Your username will be userID@student.sunderland.ac.uk (for students) or userID@sunderland.ac.uk (for staff).
3. Recreate your notes and highlights from your backup.
We hope the instructions above are helpful, but please note that we cannot guarantee they will work in every case. They have been prepared to the best of our knowledge, using the information available to us. You should back up, save, or export any personal content wherever possible, in case it needs to be recreated.