Q. How do I use the Library access gates?

You will need your campus card, staff card, or guest access card to use the Library access gates.

When the light on the top of the gate is blue, hold your card against the 'contactless' icon; the light will turn green and the gates will automatically open. You will need to do this on the way into and out of the Library.

During our staffed helpdesk hours, a member of the Library team will be available to help. We can troubleshoot card queries in person, or you can call us on (0191) 515 3691 or contact us using Library Talk. Outside of staffed helpdesk hours, University Security may be able to assist you in person if you call (0191) 515 2028. Please note that some card queries can only be resolved by the Library team during staffed helpdesk hours.