You need a current campus card, staff card, or guest access card to use the library access gates.
If your card does not open the gates during our staffed helpdesk hours a member of the Library team will be available to help you. We will check that you are a current member of the University or an authorised guest. Outside staffed helpdesk hours, University Security may be able to assist you in person if you call (0191) 515 2028. Please note that some card queries can only be resolved by the Library team during staffed helpdesk hours.
Lost cards
If you have lost your campus card, you will need to order a new one as soon as possible. A replacement campus card costs £10 and can be purchased via the University's online store. Any enquiries about your campus card should be directed to The Gateway.
If you have lost your guest access card, please contact us using Library Talk.
