Q. Help with HE-NHS OpenAthens

In short, a HE-NHS OpenAthens account gives you access to an additional range of high-quality online resources. As a medical student, you are eligible for access to HE-NHS OpenAthens. In years 1 and 2 you get access via the University of Sunderland to the HEI NHS National (aka Core) Content. From year 3 onwards, once you are on placement and attached to a Trust, you will also be able to access extra content which has been purchased by that Trust.

A wide range of academic journals not available through the University, as well as additional academic and clinical databases including BMJ Best Practice. The best way to access is via NHS OpenAthens Resources.

1. You will be sent an email invite to access HE-NHS OpenAthens in the first few weeks of your course. Your username will start nhsac...

2. Find the email from noreply@openathens.net and click on the activation link. Please check your junk mail - if you still cannot find the email, contact us at Library Talk.

3. Create a password.

This video shows how to register and a little bit about accessing resources.

Click here to reset your password. You will need to enter your university email in the format youruserID@student.sunderland.ac.uk

Try:

• Closing down your browser completely, then go back to the page.

• Clearing your browser's cache.

• You can also add this URL to your bookmarks, this will sign you out of whichever account you are using: login.openathens.net/signout.

• If you experience this problem regularly, you can use a separate browser for your HE-NHS OpenAthens account and set it to clear cache and history each time you close it down. Instructions on how to set up a browser this way for Chrome, Firefox, Edge, IE, Safari and Opera.

• This video explains a login issue you may come across - it is very easy to solve once you have the link.