How will I receive journal articles and single chapters?
Journal articles and single book chapters we can supply will be available to download from the My Requests tab of your library account. We will send notifications when these are available to your University of Sunderland email address. If we are unable to fulfil a request, we will notify you by email.
Occasionally, a physical non-returnable copy may be supplied, which is yours to keep.
How long do I have to access the material I have requested?
The download link in the My Requests tab will be active for 30 days. You can download a copy of the material up to two times. You should only keep one electronic copy at a time.
How many times can I print the material?
You may print only one paper copy, from which you may not make any further copies. You may not make further electronic copies or convert the file into any other format. You may not cut and paste or otherwise alter the text.
Can I share the material with other people?
Only you may access the material you have been sent. You cannot share the material with other people.
Why won't the material download?
The download link may have expired. The item will need to be reordered.