The British Library, our main supplier of digital articles, is experiencing a major technology outage as a result of a cyberattack. The outage has affected their website and online systems and services, including their On Demand service which supplies our interlibrary loans. The British Library anticipates that many services will be restored in the next few weeks however some disruption may persist for longer. Due to this, please anticipate an extended delay in receiving digital interlibrary loan article requests. We will continue to receive your requests, however, they may not be processed until the On Demand service is operational again.
If you have placed an interlibrary loan request:
• We will try to find the item for you via other UK institutions although this will take time as it will depend on which institutions hold the journal for the correct date range required - whether another institution can supply a copy will also affect the request time.
• If you are a member of the SCONUL Access scheme you may be able to access a print version of the item on the shelves of another UK institution in person. Collections of other libraries can be checked via Jisc Discover Hub and WorldCat. Alternatively, academic authors often deposit versions of their papers in their institution's research repositories. Repository content from other UK universities can be searched via Core. We can help advise you if you think either of these would be a practical option.
• Let us know if you would like help finding similar sources from our collections and subscriptions or that are available open access. You can view a list of open access databases and repositories in this FAQ.
If you are wondering about the status of your request please get in touch.