Answer

You can reserve items to collect from separate reservation shelves at St Peter's Library, Library at Murray, or Library at DavidGoldman (for Sunderland Campus students) and London Library (for London Campus students). If all copies of a title you need are currently out on loan, you can join a queue to borrow a copy when one is returned. You can reserve up to five items at a time.

You will receive an email notification when the items you have reserved are ready to collect from the reservation shelves. 

1) Find the item you need by using Library Search.

2) Sign in to see request options:

3) Follow the instructions on the screen and sign in using your University user ID and password. If you are eligible to place reservations, you should now see the option to request the item:

4) Click 'Request', select the pickup location, and then send your request. (Please note: Staff and students based at our Sunderland Campus are not permitted to request items at, or collect items from, London Campus.)


 

Things to note

• If the item you need is on loan, there may be an online copy available that you can access immediately. 

• Please only place a reservation on an item if you can collect it. If you no longer need an item, please cancel the reservation so we can make the item available to the next person in the queue.

• When your reservation is ready for you to collect, we will send a notification to your University of Sunderland email account. The item will be placed on the reservation shelves at your chosen collection site. Please collect and issue the item using a self-issue unit and your University campus or staff card. We hold items for you for 7 days from the date of the notification. After this time, we will make the item available to the next person in the queue.

• The availability of a title, the pickup location you choose, and the availability of staff on campus all affect how long your reservation request takes to become available.

• Staff and students based at Sunderland Campus are not eligible to reserve items at, nor specify the pickup location as, London Campus. Similarly, staff and students based at London Campus are not eligible to reserve items at, nor specify the pickup location as, Sunderland Campus.

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